This Privacy Policy explains how pahtwand Ltd. collects, uses, stores, and protects your personal information when you access our website or use our banking infrastructure services. Please read it carefully.
We collect information you provide directly, including name, email address, phone number, company details, and payment information when you register or use pahtwand services.
We also automatically collect usage data, IP addresses, device identifiers, browser type, and interaction logs when you access our platform.
We may collect KYC/AML verification data including government-issued ID and business registration documents as required by financial regulations.
Your data is used to provide, operate, and improve pahtwand's banking infrastructure services, process transactions, and manage your account.
We use your information to comply with applicable financial regulations (AML, KYC), detect fraud, and ensure platform security.
With your consent, we may send product updates, service announcements, and relevant communications. You may opt out at any time.
We share data with vetted third-party processors (cloud infrastructure, identity verification, payment rails) solely to deliver our services, under strict data processing agreements.
We do not sell your personal data to third parties for marketing purposes.
We may disclose data to regulatory authorities, law enforcement, or financial supervisory bodies when legally required.
Under GDPR and CCPA, you have the right to access, correct, delete, or port your personal data, and to restrict or object to certain processing.
California residents may also opt out of the sale of personal information (we do not sell data) and request disclosure of categories collected.
To exercise any right, contact us at [email protected]. We respond within 30 days. You may also lodge a complaint with your local data protection authority.
We retain account and transaction data for a minimum of 5 years after account closure to comply with financial regulations and AML obligations.
Marketing preferences and analytical data are retained for no longer than 2 years from collection or last interaction.
Upon verified deletion request, we erase data not subject to mandatory retention within 30 days.
pahtwand employs AES-256 encryption at rest, TLS 1.3 in transit, multi-factor authentication, and regular third-party penetration testing.
Access to personal data is restricted to authorised personnel on a strict need-to-know basis.
In the event of a data breach affecting your rights, we will notify relevant supervisory authorities within 72 hours and affected individuals without undue delay.
pahtwand services are intended exclusively for businesses and individuals aged 18 and over.
We do not knowingly collect personal data from persons under 18. If we become aware of such collection, we will delete it promptly.
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. The revised policy will be posted on this page with an updated effective date.
For material changes, we will notify registered users via email or in-platform notification at least 14 days prior to the change taking effect.
pahtwand Ltd. is the data controller responsible for your personal information.
Data Protection Officer: [email protected] | Privacy queries: [email protected]
Registered address: pahtwand Ltd., 30 St Mary Axe, London, EC3A 8BF, United Kingdom.
Questions about this policy?
Contact our Data Protection Officer at [email protected] or visit our Contacts page. We are committed to responding within 30 calendar days.
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